Madaiza.co.za uses RAM one of the leading Courier Companies in SA. Please see below the different options you have on how to receive your product, please also see a brief terms and conditions section around delivery.
Collection in store – Should you wish to skip the sometimes long queues in store you can make your purchase online and collect in store. This would also work if you want to pick up some of our best product before it flies off the shelves.
Important Points: We want to help you have the best e-commerce experience we possibly can, we also don’t want to have 55 pages of why we can’t do this so please see our very basic terms and conditions for delivery below.
7.1 customer is not present to receive order (delivery is effected twice by the courier, if customer is still not present to sign for order, it is returned to Madaiza, a delivery charge of R50 will be billed.
7.2 Address is incorrect on order
7.3 Act of God
7.4 Buildings with specified Mail rooms will have your parcel delivered there, only when the courier is not allowed up to your floor.
Returns and refunds must be enacted within 30 Days of receiving goods.