What is Madaiza?
Madaiza is a premium retailer of exclusive sports footwear, apparel and accessories. Established in 2015 to service/serve the urban sneaker enthusiast with premium sportswear products. Brands on offer are Nike, Jordan, Puma, Adidas, Under Armour, and Butan.
Are all Madazia.co.za products authentic?
Yes. We are committed to serve our clients with authentic products only. All of our products are authentic and sourced from licenced suppliers.
How do I order and pay for my products?
Use the menu, search and filter to find your desired product. Select size and/or colour, add to cart and checkout. You will need to create an account with basic information like your contact details, billing and shipping address. You will need a valid credit card to process your payment.
Are payments to Madaiza online secure?
We take the data security of our merchants and their buyers very seriously. We have a multitude of automated and manual checks in place to protect both buyers and from fraudulent transactions. The payment gateway used is PayFast.
Do you ship internationally?
We deliver internationally. Delivery charges will be shown upon checkout based on the latest rates and destinations.
How much do you charge for shipping within South Africa?
SHIPPING & DELIVERY
madaiza.co.za uses RAM one of the leading courier companies in SA. Please see below the different options you have on how to receive your product, please also see a brief terms and conditions section around delivery.
FREE DELIVERY OPTION
- Delivery is Free everywhere in South Africa on all items over R800.
- Main Centres take 2-3 Days
- Regional Area take 3-5 days.
Collection in store – Should you wish to skip the sometimes long queues in store you can make your purchase online and collect in store. This would also work if you want to pick up some of our best product before it flies off the shelves.
- Orders can be collected within an hour.
- Please note if you pay EFT you will be sent an email letting you know when we have received the money and after such you can come and pick up your order.
Important Points: We want to help you have the best e-commerce experience we possibly can, we also don’t want to have 55 pages of why we can’t do this so please see our very basic terms and conditions for delivery below.
- Our trusted courier partners are hand to hand couriers to a physical address, not a P.O Box address
- The Courier Operates from 8:00AM-17:00PM, Monday to Friday
- Please make sure someone is present at the address to sign for your purchase, if someone will not be present, please use your work address, the courier has your contact details!
- Full amount on order must be paid before effecting delivery.
- Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorization.
- Orders with incorrect billing information, or requiring additional verification, will be delayed.
- Order may be delayed if the following applies:
7.1 customer is not present to receive order (delivery is effected twice by the courier, if customer is still not present to sign for order, it is returned to Madaiza, a delivery charge of R50 will be billed.
7.2 Address is incorrect on order
7.3 Buildings with specified Mail rooms will have your parcel delivered there, only when the courier is not allowed up to your floor.
Do you have a size chart for me to refer to?
All size charts are available when viewing the full product, a tab below the information called Size Chart will be visible.